Rich Text Fields in WWS
(doc.workday.com)TIL that you can use HTML to format rich text in EIBs and Workday SOAP API's.
Reference: Rich Text Fields in WWS
This is the example Workday gave:
Input:
Expenses < $40,000 & <br> <p>only <b>ONE</b> open headcount at quarter end</p>
XML Request:
...
<bsvc:Description>
    Expenses &lt; $40,000 &amp; <br> <p>only <b>ONE</b> open headcount at quarter end</p>
</bsvc:Description>
...
Output:
Expenses < $40,000 &
Only ONE open headcount at quarter end